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4/28/2024 6:44:25 PM
2
Want to remove account from cross save but can't authenticate random account
Hi, I can access one of the accounts linked to my profile but I can't access the steam account to unlink it. I also can't disable cross save because of this. I ALSO can't unlink the Xbox account I do have access to despite the support for cross save advising me to do this. Any help? How should I go about removing my Xbox account from my Bungie account OR removing the Steam account? I'd prefer to keep this account, as I have a lot of emblems from collectors editions and such
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Hello there[url=https://cdn.discordapp.com/attachments/902560216871239752/978300950097842206/giphy.gif],[/url] In order to unlink an account, you first have to disable cross save and/or unlink accounts, you must be able to authenticate the accounts. Bungie cannot forcibly de-link them. [b]I would suggest contacting the platform concerning gaining access to the platform account.[/b] If you are unable to gain access to the account, then you will not be able to deactivate cross save or unlink it from your current Bungie.net profile.
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Hi there! In order to deactivate Cross Save, you must be able to authenticate all linked accounts. Bungie cannot provide assistance in removing any unknown account for any reason. If you forgot the login information to any account, please contact your platforms support team for further assistance.
