JavaScript is required to use Bungie.net

Help

Help us help you.
4/29/2024 8:54:26 PM
2

Cant unlink old account PLEASE HELP BUNGIE !!!!!

I need to unlink my old x box account and i do not have the log in info to gain access to old account so i can add my new system account i am currently on ps5 and like to play both however this feature wont let me disconnect the old one any help would be great
English
#Help

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • 0
    Hi Im Swat
    Hi Im Swat

    Bungie fan. Been here for 16years! - old

    [quote]it’s a banned account[/quote] Bungie will not assist you in bypassing a platform ban, so you're stuck with it forever. See the policy quoted and linked below. [quote]Banned accounts are ineligible to participate in Cross Save or alter already active Cross Save setups. https://help.bungie.net/hc/en-us/articles/360049498031-Destiny-2-Cross-Save-Guide[/quote]

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Bungie cannot unlink account for you. You will need to contact Microsoft to regain access to the acct. Do not mention cross-save. Just ask for assistance accessing your acct.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    1 Reply
    You are not allowed to view this content.
    ;
    preload icon
    preload icon
    preload icon