I need to unlink my old x box account and i do not have the log in info to gain access to old account so i can add my new system account
i am currently on ps5 and like to play both however this feature wont let me disconnect the old one
any help would be great
English
#Help
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Hi Im Swat
Bungie fan. Been here for 16years! - old
[quote]it’s a banned account[/quote] Bungie will not assist you in bypassing a platform ban, so you're stuck with it forever. See the policy quoted and linked below. [quote]Banned accounts are ineligible to participate in Cross Save or alter already active Cross Save setups. https://help.bungie.net/hc/en-us/articles/360049498031-Destiny-2-Cross-Save-Guide[/quote] -
Bungie cannot unlink account for you. You will need to contact Microsoft to regain access to the acct. Do not mention cross-save. Just ask for assistance accessing your acct.