Frostbyte - I understand that sentiment but I'm not asking for the community to decide things. Listening to the community vs. doing what the community says are two different things. You're right there are those out there that can't make reasonable arguments, but ask questions. I've seen some garbage responses but I've also seen some well written thoughts that I think are worth at least exploring.
All successful businesses get meaningless feedback...but they still listen and know how to sort it out. Right now our community manager doesn't try to engage or let us be part of the conversation. They watch...but don't ask why.
Your role as a moderator enables you immediately ban this user from messaging (bypassing the report queue) if you select a punishment.
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