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Take a look at this article down below. I think this is the reason. https://www.bungie.net/en/Help/Article/12477
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Is there a way you can enable a family member profile on ps? I know you can in Xbox (my girlfriend and I both play separate accounts on one live subscription). Maybe there's some way you can enable something like that too
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Edited by slaneyrw: 3/7/2015 10:02:48 AMBeen a week and still no reply. Beginning to think that Bungie either don't want to support their product or don't want to admit there is an issue...