There really isn't much to "help out" with in this game other than raids. You can now match make for weekly heroic. And if you are not the adequate level for either VOG or Crota, don't expect people to run you through email because they are higher level. Same thing with NF. Don't try and get in pre-30, and not have maxed out guns because that's just going to make you look like a rusher and someone who is always looking for handouts. I didn't attempt VOG until I was lvl28, and had my 3 weapon slots maxed at 300. Didn't try crota until I was 31 with at least 1 331 dmg weapon