I'm pretty sure I bought the digital download version and Expansion Pass of the game before the cutoff for the tumbler but I never received it. There is no way to reach out to Bungie. Any ideas?
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There are requirements to receive the EV-30 Tumbler. You must've bought and downloaded the expansion pass before January 15th. You also must've logged on to Destiny and redeemed the package from the postmaster before January 15th. If you did not follow these steps before the date expired, then you will not have received the EV-30 Tumbler.