So me and my team just went and got the mercy buff and it didn't work we lost our next game and our passage was completed and we had to hand it back in! What is that actually point your banning people for changing character how is that more important than fixing bugs within your game!!!!! Get your priorities right!!!!
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Just had this happen to two of my friends playing with me. Sucks because they used their last 3 passage coins and now have to start over with no coins. Not cool.