I purchased an Emerald Coil from Xur this past Friday and it's no longer in my inventory. I wanted to equip it to my hunter's sparrow today and it's gone. I'm not going to freak out if I can't get it back but I'm curious about the process for missing items. Can Bungie see the "purchase history" of my guardians?
I know this is stated on the help page
"The following services cannot be provided:
Recovery of dismantled items
Reset character features
Transfer of items between platform accounts
[b]Reset or refund weapon and armor upgrades
Refund currencies on accidental purchases[/b]
Revert Exotic Bounty choices
[b]Refund materials on accidental reforged weapons[/b]
Restore deleted characters"
But I'm not really wanting my strange coins back, I didn't upgrade my weapon or armor, and I didn't accidentally reforge my weapon. I just wanted the emerald coil to make my sparrow even cooler than it already is!
Anyways, if it's possible cool, if not I'm also cool with it. I'll just have to buy it again this weekend and equip it immediately!
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Hi Muffin, It looks like your Emerald Coil is in your Titan's inventory. Perhaps you accidentally moved it to the wrong character?