I hate to say it but I tend to agree with those saying that 11 is too young for online interaction, especially in games like this. I'm not condoning what was done to him. Those people were just shitty, and stupid to boot, but, anonymity brings out the worst in people and that is why no sane company gives ESRB ratings on online content. At 11 he needs to be playing age appropriate games and his online activity should be supervised. Before anyone says it no I never played age inappropriate games as a kid. For one my mom wouldn't buy them. Secondly during my childhood gaming I can remember two titles that would be considered today to have been M or T and those were Splatterhouse and Clocktower. Online gaming was just coming into it's own back then and was limited to things like Diablo and MUD games. By the time I started playing online I was old enough to know people could and would be shitty online if you weren't careful.