Well, since we have a specific situation where the OP stated: [quote]My 11 year old brother came to me in tears just now. He had just beaten Skolas with two other guys and IMMEDIATELY got kicked right after Skolas went down. Then, this guy invited his friend to get the rewards, and started being a complete dick to my little brother for no reason. My brother said they [b]called him "really mean names[/b]," and I frankly don't want to think about what that could mean.[/quote]
I believe the intention is pretty clear here.
If you did not intend to hurt someone, you cannot be faulted for accidently doing so, however, the origin of pain is still of your actions and hence you hold a moral duty to recompense, which a often "sorry" is all that is required.
Your role as a moderator enables you immediately ban this user from messaging (bypassing the report queue) if you select a punishment.
7 Day Ban
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