No.
His response is right ON point.
Bungie never promised you ANY of those thing...and you were "duped" only by your own expectations, and "promises" that Bungie never agreed to.
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NO his response was not right on. If you bother to read post I already admitted I was duped by my own expectations into paying for content that I now don't believe was worth the price. I won't make that mistake again. Next time I will make sure I know exactly what I will be getting before I purchase.