A very very long time in communicating to us. I am very thankful for the detailed and thought out breakdown they put together for us. I agree with most of it. You can't have everything, but it could be a massive improvement if it actually works out like they are trying. See that Bungie? A bit of "communication" goes a long way. Doing it in an open and honest manner is also a massive bonus. I just don't understand why it took you so very damn long to even acknowledge us. This is a step in the right direction, but I will not pre-order no matter what you say and do. We have been lied to way too many times.