I would assume he is not allowed to play at work. Playing the game would not help him contact Press, filter through the thousands of daily threads and find the "meaningful" posts, prepare for their weekly meetings, write out the weekly updates, edit it, etc. Id be surprised if he wasn't working 10-15 hour days. I wouldn't want to work 15 hours on destiny complaints and then go play destiny. I said it on another thread. His job isn't to "play destiny" it's to talk to the community and press in a tactful and efficient way without "Luke-ing" things up.