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8/26/2015 11:58:19 PM
5

This is literally the worst customer service I've ever dealt with.

I finally talk to someone and they tell me they can't personally help me but I can email the nepalshaderhelp@bungie.net. They literally never answer me. I must've sent you 20 emails of pics of my shirt and me in the shirt. I can't comprehend why I don't have my shader and emblem yet. I know you want a pic of my receipt. But I don't have that. Nor should I need that when I provided you my damn email. It's getting really hard to hold my composure

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  • I understand your frustration but all queries about the shader and emblem are only handled through that email address. And unfortunately without the email showing you bought the t/shirt, there's probably little they can do. Emailing pictures of the shirt does not prove that [u]you[/u] bought the shirt yourself. This also does question why they cannot find a past order with the same email address but until they reply not much can be done. Can you not Find the email of your order?

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