Deej, when you have 0 likes and over 300 comments, I think that should send a clear signal regarding this kind of response. Rather than making a comment which sidesteps the whole point in this well organised and laid out thread (which makes your response feel like a slap btw)you should have addressed some concerns. I feel like you are some random dude working in a call centre with no control over what happens. Which is probably true. That must be frustrating. Iv worked in call centres and its not really fun when you can only say what you are allowed to say. Stick to the scrip. Dont offer anything. Actually, you did slap him and many of us with this comment. Basically, your helpful suggestion which Im sure you are totally honest with, I dont doubt your sincerity and effort, but this kind of comment actually damages the reputation of your company even more. You are essentially compounding the idea that players have to go outside the bounds of your game to find each other, as if people wouldnt do that anyway! Regardless of whether you meant no disrespect, it comes across as clear disrespect and shows a complete disconnect with the pulse of the community which has been crying out for optional matchmaking for as long as I have been looking at posts. I give the benefit of the doubt and try to see all sides but Im losing what little faith I had rather rapidly. But you cant say nothing I guess. Damned if you do, damned if you dont.