That advice is also rubbish!! I have uninstalled/installed full game and DLC's, I have manually redownloaded all dlc, I have cleared cache umpteen times, updated licence (which is just manually downloading dlc again) AND still not working! I would like to know how this is going to be resolved or I want a refund as is my statutory right, as this product is not fit for purpose. This is beyond a joke now.....3 days and no closer to resolution. AWFUL AWFUL customer service.