Hey my name is Bigkuke3000 and I was buy Microsoft today too contact you guys because my pre ordered taken king is not working has not worked at all on the day of launch it did nit it gave me a error code and I have done all steps you posted on the help form and it still doesn't work I've I have trying with Microsoft for three to get it to work. So they told me to contact you please help cause I really want too play the taken king HELP ME