Why is it after a year of running this game, the server situation is still abysmal? Add some more hardware or virtual machines, or both. Get better server management and monitoring software. Oh, and send error codes that mean something to the end user.
Oh and those silly solutions that you offer: "Try clearing your cache" "Reset your router"
Uh, no. I pop your game in, Bungie, and I can't sign in. I jump over to Halo 5 and have no problems. Then I run the Need for Speed Demo.... again no problems. Pop in Titanfall, and hey guess what? It works. I sign into my wife's Xbox and have issues with Destiny, but none of her other junk.
It's your crap that's broken.
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Amen, I love how every single error code you go to bungie and its always a blame on our internet or networking setup. I work for Comcast for years, I setup business internet and have 150meg down and 25meg up with flawless signal hard wired etc. Everything is setup to allow any possible Destiny connection through at all times. Every single other game out there whether on pc, xb1 or ps4 runs without a hitch. Hadn't bungie made billions off of us? How is it still such a horrible connection to the servers. It doesn't matter where I play at or on who's xbox its always the same. How about hold off on DLC and fix what you have first, thanks.