[quote]Not when its your job to please customers. This is a service. We pay for it. The basis of this is all principle.
Ever heard the expression [i]the customer is always right[/i][/quote]
I have, and I don't buy into it.
At some point, lines need to be drawn. This community gets hostile, idiotic, and ignorant over both dumb and important things. It's one thing to have a fiery passion about the game you love, but it's quite another to be completely belligerent towards the company. It wouldn't surprise me in someone in this community has messaged DeeJ and told him to go "eat a bullet." It doesn't seem so far fetched.
So when he throws a little snark in an update, I'm all for it.
Your role as a moderator enables you immediately ban this user from messaging (bypassing the report queue) if you select a punishment.
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