Easy there. No need to get offended. No one said you couldn't make money being a dick. I simply said, the customer should be treated with respect. Second, the gentleman I was referring to did not lose his fortune due to luck, but to gambling and poor decisions. Which again, supports why I would not listen to any of his advice. However, with what you said about the two others as well, I agree. But that goes back to what I had said about the customer is still the customer. They will always have the choice to go elsewhere.