I only read your first paragraph. The difference between a restaurant and Destiny is that when you ask for something to be fixed in a restaurant they take it back and fix it in five minutes. The difference with Bungie is that something like the weapons parts thing happens and it takes them many months to fix it. Yet at the same time they are able to "fix" other stuff that we did not care at all about or was helping the player base - such as the nerf to 3 of coins. It's like having a waiter take back your steak to be fixed and it takes them 2 hours to do so, and at the same time they took away all your drinks.