[quote]Some of you say, "The customer is always right bullshit has to stop." Anyone who utters this is a complete moron and has either no concept of business ethics or is 15 years old and thinks they are being righteous and hip. Go ahead, start a business and whenever a customer has a problem with you or the product, tell them to -blam!- OFF. Yea thats a good business model, you will surely succeed.[/quote] I'm guessing most is these people actually work with customers and wish they could tell customers that they are not always right.