How was that carefully worded? Ironically thats probably the most clear statement theyve ever made in this game. They just so happened to renege on this one.
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Which is another good point. People/companies change their mind all the time. Things change, and as such, businesses have to change their approach sometimes. It's just a fact of life.
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That's understandable. But that person or business that makes a very direct statement like this has to accept that people will question their credibility and bring up that specific incidence on occasion.