JavaScript is required to use Bungie.net

Service Alert
Destiny 2 will receive an update tomorrow. Players will be required to log in to Destiny 2 again after installing the update. Please stay tuned to @BungieHelp for updates.

Help

Help us help you.
12/21/2015 6:53:00 PM
3

"You must be connected to Xbox Live to play Destiny"

Wouldn't normally be a problem except I AM connected to Xbox Live! I was just about to finish a race (in 1st I might add) when I got weasel and disconnected, then viper when I tried to reconnect. Now I keep getting the above error message every time I try to get past the title screen!

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Being connected to Live may not be connected for all services. If the social and gaming services are experiencing issues, you may not be able to play.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • I get constant disconnections from Xbox Live too, usually followed after a Caterpillar error. Tried every troubleshooting imaginable (https://www.bungie.net/en/Forum/Post/176740047) but nothing seems to work. It's so bad that the game is becoming unplayable.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Has your Xbox Live Gold subscription ended? You could also try clearing your console's cache and attempt to relaunch. https://www.bungie.net/7_How-do-I-clear-the-cache-on-my-console/en/Help/Article/12539

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

You are not allowed to view this content.
;
preload icon
preload icon
preload icon