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Edited by DamnDirtyApe1972:
1/11/2016 4:08:55 PM
3
Seriously confused. Need help with TTK
I have owned a PS4 for since July 2015 and have been playing Destiny TTK since it was released. On my own PS4, I use my master account. I set up sub-accounts for each of my kids and bought the Destiny TTK PS4 bundle for them for Christmas. I set up the new PS4 with my account and both their sub-accounts. Here's the problem: Only I can play the TTK content on the second PS4 even though I have two licenses of TTK, one for each PS4. I believe the new copy of TTK is somehow now linked to my master account and neither of the kids can play the TTK content. Obviously, I can only have one Primary PS4 (mine). If I activate the kids' PS4 as my Primary, supposedly that will fix theirs but I lose the ability to play the TTK content on my PS4. Sony gives me no option to upgrade either sub-account to a master account until their 18th birthday; it happens automatically only. I have removed my master account from their PS4, but neither of their sub-accounts on the new PS4 can play the TTK content on the new PS4 even though both their accounts have had the new PS4 set as the primary PS4. HOW CAN I GET MY DAUGTHER'S SUB ACCOUNT REGISTERED AS THE OWNER OF THE TTK CONTENT ON HER PS4 SO SHE CAN PLAY IT THE TTK?? What have I done wrong and how do I fix it? Please help. This was her big gift but she can't play it.
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UPDATE - After examining the transaction history of my Playstation Network account, I realized my mistake. I apparently did enter the code for the expansion pack included with the new PS4 under my account and not that of my daughter. I contacted Sony only to find that they were unable or, more likely just unwilling, to reverse the transaction and so I could then apply the code to the correct account. Yes, my playstation account shows I own the same thing multiple times, but I'm just SOL and out another 39.99 because I have to repurchase it to apply it to her sub-account. [b]BOGUS![/b]
