Until recently, I haven't been playing much PoE or completing Queen's bounties. Now that I've been running some PoE, I discovered that the treasure keys that were already in my vault cannot be retrieved nor can I send keys to the vault. Obviously, this means I can't transfer keys between characters either. The players I've joined from LFG have also reported that they cannot retrieve their keys from the vault either,. In their cases, most of them weren't able to open the chest at all, but didn't realize it until it was too late (e.g. we were in the treasure room). In my case, I've been fortunate, since each of my characters has at least 3 keys.
Given the timing, I think this change may have happened during the argonarch rune fix to prevent it from being transferred. My hope is that the change was unintentional, as I don't see the same value of restricting treasure keys, like the argonarch runes. I don't remember seeing any mention of it in patch notes at any time. Also, my searches have not turned up any mention of changing treasure keys either.
Please fix! Thanks in advance.
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I have run into the issue as well. I get the "kill 100 Taken" bounty from Petra every week because I might as well get a key from the raid in case I want to farm strange coins from the Prison chests. But when trying to move keys once I hit my limit, I found you can ONLY do it in game. No way to do it on the app, on the website, or any sort of third party thing. It's like the keys are removed from the API.
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You can only have five on one character and five in vault. If you didn't already know!