Ignoring isn't always the best answer as they've already shown that they can ignore the entire Destiny community and that can piss off a lot of people. Communication, more of it, would help this game in the long run. Not, sneak peeks of sneak peeks of sneak peeks. And having only Cozmo and Deej be their communicators in the forums is not enough. Two people can't always be there to talk to and listen to thousands of players. Some haters have legitimate hate, some don't, but that doesn't mean that everybody who has a reason to hate Destiny should be ignored. See why they hate it, see if that same hate repeats, find a solution. Ignoring isn't always the best choice.