This game is just retarted.
I mean seriously I purchased 5 sterling treasure boxes. Out of the 5 packages I got loads of warlock armor instead of Hunter. Only got one or two Hunter armor.
The system is a joke. It should give you gear related to your class that you have or which ever class you open the package up, should give you the correct gear for that class.
How does one get a refund?
Won't be wasting money on this piece of broken treasure boxes!
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Prize items and exotic engrams are always random class. It shows you in the preview of the box everything you could possibly get. Pretty sure you will see all classes accounted for in there. Therefore you could get different class gear.