So, I spend all morning grinding out Rank 5 on my Warlock and finally finished it 4 mins before Reset. Fair enough right? I head to the Tower and try to claim my Rank 5 Package from Lord Saladin... Wouldn't let me claim it. I figured, "What the hell? Ah, no big deal. It's probably just lag from the Reset. I already have it, so it'll get sent to the Postmaster if I go to Orbit and come back."
Yeah, long story not very short, Where the crap is my package Bungie?
I guarantee that you can check that I DID get to Rank 5 just before Reset, and I Know that in your database, it'll show that it wasn't claimed, despite my multiple attempts to do so before deciding to leave and come back.
I doubt it'll get fixed, but I'm gonna hashtag Help, and cross my fingers. Just really pissed at this point... Spent literally ALL night, when I should have been sleeping before work, to get that Rank 5 Package. Would appreciate some kind of help.
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Hello, you will receive your Faction package at the Next Iron Banner event. [quote] Event Conclusion: Players should ensure that they turn in Iron Banner bounties or return to Lord Saladin to pick up their faction package before the event concludes at the weekly reset. If they do not, they will have to wait till the next active Iron Banner to receive the faction package or get Iron Banner reputation from turning in the Iron Banner bounties.[/quote] https://www.bungie.net/en/Help/Article/13674
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Hello, It should be there for you. Ext time Lord Saladin returns. You wont lose it, but you do have to wait til his return.