yeah, and i 100% support your post. just to be clear. i am one that opts for a fair fight every time. even though i rarely get one.
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The only things you can control is up to the ISP's router. Trust me, I'm an IT systems engineer :)
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since i own my own router and modem, i have more control. no shitty gateway for me. even then there is so much more people can do to help their connection within the walls of their house. they are just too lazy to do anything about it.