Purchased on Xbox 4 days ago also. Just can't play as we can't transfer 360>One / PS3>PS4 due to the TAPIR error!
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I'm on Xbone (just got it) and I installed Destiny from the "Games and Apps" page. I've been wondering if that's why it won't let me purchase the $40 version of The Collection (Has Bungie said that they won't allow that?).
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ohhhh https://www.bungie.net/en/Forums/Post/212136919?sort=0&page=0
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From what I can read this issue has been going on for a little over a week now without any resolve. I think the convention is taking priority over the 100's to possibly 1000's of people that can't play right now.
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Edited by ScrubGotGood: 9/5/2016 4:01:11 PMI believe that is partly the issue. Might also seem like an easy fix but underlying issues might have arisen. Remember losing heavy ammo upon death? That took months to fix. Also, I'd say a few hundred thousand are having this issue. Not everyone will have posted here. Some may have even gone back to the Division. 😆