I doubt it'll take a month to fix, since the new dlc coming out soon but it seems you are acting like the game hasn't been working in a long time. But for everyone else it seems normal even Im playing it right now. Seems to be a problem on your side which I don't blame you for having.
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problem started after i sold my 360 and bought one AND new collection edition of the game. tried to start the game and it cant go past character trabsfer screen, $400 spent for a lot of fun and 5 days of guessing
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Idk a week is pretty long to some people
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Can't blame them for that but there are other thing to do at that time.