I don't think there IS a "getting it right". Because the content in Destiny that is matchmade suffers from the exact same problems. People quitting. People going AFK or expecting to be carried without participating. People getting kicked from the team in order to deny them rewards that they've earned. So I think this is a human nature problem, and not a matchmaking problem. .... given Bungie's views on this, I think they'd rather have fewer people participating in the end game....but kept it a more positive experience for those who do.....as opposed to wider participation, but having the well poisoned like that.