So I worked in this dumpy Call center for Google,
helping old people learn how to use the Internet, that basic stuff,
AND the occasional refund for Android App Store Apps.
All kind of stuff went down man, all kinds.
But to this DAY! The most memorable was this BEAR I got to talk to.
Here's the Conversation:
Me: Thank you for contacting Google, My name is **** How may I help you today?
Bear: Howdy, uh, I need some help with my android app subscription.
Me: Okay sir, Can I get your gmail address so I can look up your account?
Bear: Yeah sure, uh it's ********@gmail.com, oh and uh, that's my only Gmail.
Me: Okay Sir, I understand, now can you verify your account with the last 2 purchases you made?
Bear: Yeah, it was uh, some balls from Pokemon Go, and uh, my Subscription to my favorite app.
Me: Can you name that app sir? I need it for confirmation.
Bear: Yeah, it was......................... [i]Growler[/i]
Me: Okay, I have verified your account, so what can I help you with today?
Bear: I need to get my subscription to [i]Growler[/i] back, but I need it at the promotional price I first got.
Me: Mhm, sir subscription costs go directly through the app which is via the developer, so if you purchase it you have to contact the developer, I can only refund purchases.
Bear: No but, you don't understand, I need that $3.99 rate, this app is my life, how else am I to find companionship? I can't go back to $7.99 a month, I can't afford it!
Me: Sir, I understand it is important to you, but the Owners of [i]Growler[/i] are the only ones who can get you that subscription price, I'm not allowed to augment prices, only refund.
Bear: Please help me, I need this app, without it I could fall into deep depression.
Me: If you don't mind me asking, what exactly is [i]Growler[/i]?
Bear: It's like Tinder, but for Bears.
Me: Okay,
*I go to google search, and immediately regret looking it up*
Bear: PLEASE!! Yah gotta help me!!! I need to find love!! I can't go back to being all alone!!!
Bear *starts crying*
Me: Sir, I would love to help you, but you have to understand, there is nothing in my power I can do to help, you need to ask [i]Growler[/i] for help, here is their number: ********
Bear: I'll try that, but I really feel like you could help me but don't want to because you don't understand my kind.
Me: No sir, we here at Google do not discriminate, I hope you do find true love.
Bear: Yeah sure yah do, good bye
Me: Well just to let you know there is a short survey at the end of the *click*
*The Bear Hung up*
So sad :(
All he wanted was true love, Y U DO DIS GOOGLE!!????
GIVE ME THE POWER TO BRING FURRY MEN TOGETHER!!!!!
I hope this doesn't break that Non-Disclosure Agreement I signed
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Bump for later...