I had completed Step 1 and found Lady Efrideet. But I elected not to chose a Cruicible bounty. I am trying to come back to Lady Efrideet, but the door is closed and I am not able to reach her. Also, there is an exclamation at Lord Saladin with no information when I approach.. Do I need to Abandon the Quest and will I be able to start over?
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[quote]there is an exclamation at Lord Saladin with no information when I approach..[/quote] You have a Festival of the Lost quest that requires you to interact with him.
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You cannot access Lady Efrideet because the Iron Banner is not active right now. You'll need to wait until the next Iron Banner, which is sometimes during December.