{{
`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
{{getUserClans()}}
7/31/2017 4:27:24 PM
2937
Bungie does not have a customer service email or phone. If you have questions regarding in game issues, technical troubleshooting, or anything else, please feel free to ask.
English
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Ok so maybe you can help me. My clan shows up on my xbox profile, made it for me and a buddy but he's not on anymore and I can't promote anyone since it's just me and him. How do I leave? The clan doesn't even show up in the companion. Please help
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I bet you totally regret responding to this post. Almost a year later and people still reply to you.
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Nah. If people keyword search it comes up. It’s what I’m here for.
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I'm having a big problem that I'm very frustrated about
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Try creating your own Help post. This one is almost a year old.
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i hope u meant feel free to ask u because I was happily playing the new warmind dlc just after finishing the Osiris one last week Friday 11th may then I got back on the next day, Saturday and it said my dlcs were missing and that I have to buy them again, even though in my inventory I have a lot of dlc content. I’m also level 30 and 337 light and u can only be that if u have both dlcs which I do and I payed for but is now saying I don’t I then decided to delete destiny 2 then reinstall it, It didn’t, work at this point I was very frustrated. I don’t know if this is Bungies fault or my PS4s fault. Also in my downloads for D2 it has a locked symbol on the left side of the expansion pass which I bought when I first got the game could this have anything do with it. I would greatly appreciate any assistance or advice u could give me on how to fix this problem that no one else seems to have (to my knowledge)
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Was this content purchased using the PSN ID that you are attempting to play with? If it was, try restoring your licenses. https://www.bungie.net/en/Help/Article/12181 If you continue to encounter this, you’ll need to reach out to PlayStation customer support. https://support.us.playstation.com
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I purchased this dlc on the same psn account im attempting to play with and I have tried restoring licenses many times in settings. Thank you so much for even answering I will now try to reach out to PlayStation customer support. But if u do come across any new ways I could fix this frustrating problem then please let me know
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Hello i was playing trials of the nine and was thrown out of the game i reconnected and had severe lag and then i get a message saying due to your unstable internet connection we have restricted your access to crucible iron banner and trials of the nine one of my friends said i got ddosed so im being punished because someone cheated i think this is a huge problem and i can't surely be the only one could someone from bungie please help rectify this issue please thank you
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Edited by dc213baseball: 5/16/2018 6:34:26 PMNothing to rectify. Looking at your recent pvp games, there were a few that had enemy/players dnf those games. If your connection was laggy (causing those players to either leave or get disconnected), then they likely reported you & Bungie determined your lag/connection was enough of a detriment to warrant restricting you. Also, Bungie wouldn’t punish you if someone else ddosed you (but you could get punished if you played on a team where a teammate was ddosing others).
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I downloaded the new dlc and the money was taken from my account but I am still being asked to purchase it again. when I try to purchase it I get an error code saying I am not eligible to purchase this content. I cannot contact bungie so I cannot get my money back. any solutions?
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You’ll have to reach out to PlayStation customer support as they manage store as well as own your PSN ID and all the licenses associated with it. https://support.us.playstation.com
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I need to speak to someone about missing emotes on my account that I actually paid for with real money.
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Bungie i have destiny the collection and destiny 2 gold edition i have just tried to load up destiny 2 to play warmind dlc and it says that the expansion content is corrupted or missing and to re download so i did same problem still then i tryed destiny 1 and it is doing the exact same thing what the hell is going on
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Why cant my wife play warmind over game share when i bought the $100 dam pack! I want refund or code for warmind for her to play to this is whats wrong with bungie money hungry
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I bought the warming dlc on my account but I can't play it...it's asking me to buy it again
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@kellogs Dear Bungie I have bought the 300 hundred dollar edition of destiny 2 and I have it redeemed on one of my other accounts by accident is there any chance I may transfer my data to my main psn account because I am a very loyal customer and I really need it on my main account you may ban the account I have it on at the moment from playing destiny but just please transfer it to my main psn account @huzzyaf_ the account I have it on at the moment is @Sreetkid2003 transfer it to my main please I appreciate and sorry for any troubles.
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Bungie does not control platform licenses. If you redeemed a game license on the wrong PlayStation account, you will have to reach out to PlayStation customer support. https://support.us.playstation.com
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Dear Bungie I purchased a destiny poster back when the Sign of the Battleborn emblem was included with purchase I received the emblem code and used it on my account but when I go to the emblem kiosk it's no lot there and it should be as I used emblem code on date of receiving poster is there any way I can get it reinstated on my ps4 account if so please reply ASAP.
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Have you ensured the code was properly redeemed/applied to your Bungie.net profile?
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In destiny 2 brother Vance isn't giving me more verses and I haven't completed them all
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The verses he offers each week is random. If you’ve already completed the verses he is offering this week, you will not see any in his inventory. Keep checking back each week.
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For two days I haven’t been able to get on Destiny 2 , it just tells me that Destiny 2 servers are unavailable and to go to Bungie.net where there has been no help I have found. Everything with my internet console and other devices work fine only two things that will not work are D1 and D2 and everything has always worked fine since D1 and have never had a problem until mysteriously two days boom games just dont work anymore. Any help is greatly appreciated
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This email is connected to two PlayStation accounts. This account is not the one I use for destiny. How do I fix which account is connected?
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An email can only ever be used for a single PSN ID. If you’re having trouble recovering your PSN ID, you’ll have to reach out to PlayStation customer support.
