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7/31/2017 4:27:24 PM
2957
Bungie does not have a customer service email or phone. If you have questions regarding in game issues, technical troubleshooting, or anything else, please feel free to ask.
English
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Bungie have nothing to do with Halo any more.......
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Edited by Kell of Kellogs: 3/28/2018 1:01:30 PMBungie is not affiliated with Halo. You will need to reach out to 343 Industries.
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Hey Bungie I was a really big big fan of playing destiny and destiny 2 but I stopped playing destiny 2 cuz it started to get a little bit boring. This is my opinion and I have many friends that agree with me and you guys should stay with still updating destiny 2 but adding trials of Osiris back in destiny 1. The destiny universe would be back
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Why are my characters deleted and what are you guys going to do to bring them back to me i worked very hard, i was an active player and played almost every day then my ps4 died on me well i just got a new ps4 and went ro log in, my account shows ive been a member for over a yearyet all my stuff is gone?
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Unfortunately deleted characters cannot be restored. https://www.bungie.net/en/Help/Article/12211 If you believe your account has been compromised, please take the time secure your account. https://www.bungie.net/en/Help/Article/12718
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If you are logging into the same account you've always used or had the characters on and the characters are not there then someone has deleted them. If it wasn't you then you'll need to change your passwords just in case. Bungie do not restore deleted characters.
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On my account it shows no characters but i think its confused nc all of my stuff is still in my vault lol. Sorry for the inconvenience i figured it out.
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There has been noone to delete them and i change my password frequently i know how to keep my accounts secure ive play world of Warcraft for many many years.
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Well if you didn't do it then that leads to either a friend doing it thinking it's a prank and you'll get them back or someone has had access to your account. Whatever the reason bungie won't give you your characters back.
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I can’t actually play the game, I have all the expansions but all I need it the game. However the game isn’t sold separately so I have the taken king and the rise of iron but the game is stuck in the free trial and I can’t play any content.
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Currently the base Destiny game is only available digitally as a part of the Destiny - The Collection bundle. Alternatively you could pick up a disc from a local retailer.
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If I was to purchase the collectors edition of destiny, having purchased the 2 expansions, will it still cost me £40 or will it only cost me the price of the base game?
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Pretty sure it would be full price, but you will need to contact the console marketplace support for info on pricing.
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The disc is the base game...so any disc will suffice. If you’re looking to purchase base game digitally, then you’ll need to buy Destiny:The Collection from your console store.
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How do I transfer my curators from pc to ps4?
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Unfortunately characters cannot be transferred between platforms. If you are switching to Pc you will be starting again fresh.
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Bungie, i want a refund(in-game) for vanguard research tolens. I just recently got a reward engram from Ikora and when i collected it, the engram itself disappeared, nothing was in my vault or postmaster, not even in my inventory, can i please get either the item i was trying to get or the research tolens i spent?
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I have been banned from destiny 2 for no given reason. I never cheated i never cursed never used any kind of exploints yet i have been banned out of my game. When i checked the reasons why i would have been banned the only one that relates to me is that i used discor but i had no clue that discord could get me banned please help me my friends are getting so far a head.
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So is it true that there shutting down the severs for destiny 1 in October this year in 2018 if so that's bull I payed money for that game n dlc n I'd like a refund n if u refuse bungie then u go out of business due to a lot of people being very pissed off a lot of them might Sue
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So my brother has purchased the Taken King for his account. I went on and used my account and I also had the Taken King though I hadn’t actually purchased it. The next day, I no longer had access to anything to do with the Taken King and I still have that problem. I have items equipped that require the expansion pack, I started to gain experience as I’m level 34 and I had access to specific Taken King quests and now I have nothing. Please help
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I have a qiestion about Destiny. I want to buy Rise of Iron, but it says I need the Taken King. I have that already. I haven't been able to find a solution to this so far.
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I don’t believe Rise of Iron is sold separately anymore. If it is, you will need to be purchasing it using the same account that was used to purchase a The Taken King. For additional help regarding purchases from your console store, you will need to reach out to your store’s customer support.
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I did not get my cold heart exotic weapon. Im a level 25 and beat the story mode. Ive bought the pre order so I used the cold to redeem it. It told me it would be at the gunsmith but there was nothing there. Help me please
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I purchased a dlc thinking it was for destiny 2 when in reality it was for the original destiny, now I can’t use it because I don’t own the original destiny only destiny 2, yet it also said that the dlc I purchased is not refundable? What should I do?
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Edited by Kell of Kellogs: 2/8/2018 1:23:45 AMYou'll have to contact the retailer you made the purchase through. If this was from your console store, you'll need to reach out to Playstation or Xbox customer support. https://support.us.playstation.com https://support.xbox.com/en-US/contact-us
