Bungie does not have a customer service email or phone. If you have questions regarding in game issues, technical troubleshooting, or anything else, please feel free to ask.
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It has been well documented to be a psn issue, which isn’t affecting all users or all games. Each game/user is being affected differently, which is likely why it’s taking a while to diagnose/fix.
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It is a known issue with PSN, impacts vary but it IS a Sony issue.
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Hopefully this gets to someone seeing as how I’m very frustrated. I’ve played destiny 2 since day one on xbone, but recently got a gaming pc and purchased destiny 2 on my pc. Every time i try to start the game it starts to sign in, and then it tells me that destiny 2 servers are unavailable. No code word or anything. I’ve been all over the forums looking for help and can’t find anything. I’ve uninstalled and reinstalled about 4 times now. I’ve also done the scan and repair thing about 4 times and they find nothing. I’m at my wits end and I’ve dropped $60 on a game i literally can’t sign in to. Any help would be appreciated.
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Ya when are you going to fix connection issues to Destiny 2 in the United kingdom ? It seems your network is struggling to cope with demand. Or is there another issue? Either way it's time you fixed this ongoing issue been unable to connect for two days at least. I have followed all advice on your help page and still nothing. I have tried a number of other idea found online or from my own knowledge of IT but still no joy. Please fix this soon cos we payed good money for this game. Up till now I have enjoy this game but this has been ruin by your lack of response to this issue.
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Anyone know how to fix the error code watercress I have been trying everything since the weekly reset still cannot connect to destiny 2. Haven’t fond much online to solve this problem thanks for any help you can give.
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You need to wait for Sony to fix their remaining server issues.
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[quote]Bungie does not have a customer service email or phone. If you have questions regarding in game issues, technical troubleshooting, or anything else, please feel free to ask.[/quote] Hi. I still can't use the game after the issue with psn on Tuesday. PSN is hardly working but I'm able to play overwatch. Any suggestions?
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Might want to try the Sony help forums, since it is a problem with your PSN
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Can anyone tell me when they will fix d2 i have not been able to play for two days and i would like to play my game
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It has been said countless times, it is a Sony PSN issue. They have to fix it.
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Then why dose it say that sony network is fine
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there are reports of it impacting parties and other games as well, therefore it is not a Bungie issue, but they are working with psn to resolve.
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[quote]Then why dose it say that sony network is fine[/quote] Do you know how many times Sony PSN has had issues and it not identify it on the status page? It happens a lot more often than it should. It is a PSN issue and is not widespread. It affects different accounts differently and they are trying to figure what is causing it and how to fix it. Bungie is assisting and I am pretty sure so are other developers.
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Thanks its just i have not been able to play d2 for three days now its pissing me off
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[quote]Thanks its just i have not been able to play d2 for three days now its pissing me off[/quote] I understand the frustration. However, your frustration is misplaced, like so many other players on this forum. Contact Sony on their forums. Make your voices heard over there. The issue stems from their service and not Bungie. I don't go and get mad at Bungie if my internet starts lagging due to my ISP. Place the frustration where it really belongs. That is all I am saying. Sony has been mostly quiet, while Bungie has responded to dozens of posts in the last 12-24 hours.
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why won't anyone say anything about what I was talking about what the hell are these forms for if I can't have help understanding what is going on I need help PlayStation won't even show that I'm online
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PSN was having issues yesterday. It appeared there are still residual PSN outages affecting some users. Both Bungie & Sony are working on things still.
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Thank you and is it showing other people offline cuz my profile has a red X next to it but I can see my friends and I can get on other games
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Not all games & not all users are being affected.
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Ight well thanks again i was freaking out paid good money for d2
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You’re welcome
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I need help Destiny 2 will not let me log in instead it gives me a white screen and a message saying you have lost connection to Destiny 2 servers your permissions to access online multiplayer gameplay may have changed or your profile may have been signed in elsewhere again I do not think it's that so please someone help me I paid good money for this game
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I need help please Destiny 2 will not let me log in each time I select my character it turns to a white screen and tells me that my permissions have been changed and or someone has logged in elsewhere and I'm pretty sure that's not the problem please help
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I've been trying to get into Bungie all day today and it says the same thing over and over I don't know what to do please help
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Hello, So my son and I are fans of Destiny and Destiny 2. We have 2 Xbox One S' and each of us has an xbox live account. I had my profile first for my warlock and then when he got his Destiny he started building his Titan so we could play. However, he built his Titan under my profile. So now I have a Titan and Warlock under my profile and he has none. Is there some way to move the Titan from my xbox account to his account so we can play again? Thank you for reading (sorry if youre not the right person to ask, just saw your comment here first).