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7/31/2017 4:27:24 PM
2922
Bungie does not have a customer service email or phone. If you have questions regarding in game issues, technical troubleshooting, or anything else, please feel free to ask.
English
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Why did I get banned without doing anything wrong?
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When i bought destiny 2 it was supposed to come with a dbl xp buff..i never recieved it..not even in my postmaster and i did put my codes into bungie.net and i also got my coldheart.but never my dbl xp..also..when i got my codes from kellogs to get dbl xp for buying some poptarts ,put those codes into bungie .net and never recieved them either..dont really know what to do..but i do want my dbl xp boosts. . .
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I have the digital deluxe edition downloaded on one account on my Xbox but my other accounts can only use The base game content. No coldheart or dlc. The account is my home Xbox. Even when I'm signed in, other accounts can't use it because it says they don't "own" anything and I can't reinstall the expansion pass because it's 0GB. I can reinstall the other extras but it still doesn't make it usable. Even though the dlc isn't playable yet I know they don't have it because it tries to make me buy it again. How can I fix this
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Bungie does not support license sharing features. Only the account that was used to purchase the content is guaranteed to receive it.
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it doesn’t support game sharing. so the account will be able to play but not eligible for the bonuses
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So there's basically nothing I can do, you're saying?
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yup. the coldheart can drop in game and as for the dlc...you know for sure in a few weeks
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Alright. Thanks for the help
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no worries
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I bought the digital deluxe edition and my dlcs aren’t working I didn’t get my cold heart from preordering it and since the new dlc released it says I don’t own it. What do I do?
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Where did you preorder from? Curse of Osiris wont be released until Dec 5.
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I have an issue with my acc so you are supposed to get an emblem for playing in the Destiny 2 beta but I never got it and I should have since I played all 3 days of the beta
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Edited by CapnSteeze: 11/16/2017 10:01:49 PMI bought Destiny 2 this past Sunday and played for a few hours. When I went to start the game Tuesday, I could not get past the Sign In screen and no matter how many times I dismissed the message, it stated that the Destiny 2 servers were not available. I waited until Wednesday and was still having the issue, so ran the scan and repair function, then reinstalled the game, then reinstalled the game onto another hard drive (had it on D, reinstalled to C), switched from Ethernet connection to Wi-Fi then back, tried connecting to the Europe servers, and nothing worked. The problem still exists today after the hotfix 1.0.7.1 and I cannot think of anything else to try. Anyone have any idea how to fix this?
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My character is missing from destiny 2 how do I get this fixed?
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Unfortunately the retrieval of deleted characters is not a service Bungie can provide https://www.bungie.net/en/Help/Article/12211 If you feel your account may have been compromised, it is highly recommended you set up or change your pass key for your account. [url=https://www.bungie.net/en/Help/Article/12718]How to keep your account safe[/url]
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Edited by Luchion: 11/16/2017 9:57:40 PM@Kellogs I am having issues connecting to Crucible and Strikes. I also noticed that when I zone into the tower there is never any other players around nor are there players on the planets when I am trying to complete public events. Now I can join a fire team and play just fine in any of those instances and there are other players that not only show up in the tower while in the fire team but also on other planets. I do have high latency as I live out in the country and have a satellite internet connection (I know its rough), but I am able to play other games like WoW and PUBG just fine with no connection issues at all. I have been trying to research everything I can to try and fix the problem. Do you have any advice you can offer me or some way I can fix this? PLEASE HELP!! I love this game and had no problems before this is just starting to happen to me.
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Edited by Squissshy: 11/13/2017 12:36:15 AMHello, so during this faction rally (November 7th i believe) I pledged to dead orbit in order to try to get the new kinetic auto rifle. I had gotten to about level 30 and every time i turn in enough tokens do get an engram all I get are shaders. is this a bug or is it intentional? Just wanted to know if i was doing something wrong.
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Once you reach rank 30, you will only receive shaders. This is intentional.
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I did try the code but its expired, it expired 9/15 of this year
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Kinda late on this tbh, but I recently bought TTK from Walmart and ironically it did now come with TTK. Like I can't play it and whenever I try to it only sends me to the screen suggesting that I buy it. Idk what to do
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Did you redeem all the codes that came with it? Physical copies containing as disc are really just the base game + codes for DLCs.
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I did, but the code was expired tbh. I still tried it knowing it wouldn't work
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Unfortunately you’ll have to work with the retailer (Walmart) if they supplied you with expired content licenses.
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How can i contact Bungie about the fact that i dont want Destinytracker.com has any information about my stats i dont want that bullshit its my privicy! I didnt agree destinytracker supposed to have my game information and show it to everyone who's searching my name
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Are your stats so pants that your friends make fun of you? Just ignore them. You don’t need friends despite what Deej tells you.
