Bungie does not have a customer service email or phone. If you have questions regarding in game issues, technical troubleshooting, or anything else, please feel free to ask.
English
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Hello there[url=https://cdn.discordapp.com/attachments/902560216871239752/978300950097842206/giphy.gif],[/url] Unfortunately, the 90 day mandatory cooldowns are a security measure to discourage activity like account recoveries by other players.
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I’m stuck off my account because of cross play and I can’t play for 54 days on my actual account and the new seasons tommorow and I really want to play how do I fix this fast
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There is no way to bypass the waiting period for cross save.
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So there’s nothing I can do at all I can’t play the game for 54 days now?
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Hey man I got a crazy question my bungie emails keep coming in in Russian language how do I get it to come in in English it's official emails
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I’m missing destiny 2 beyond light but have all other beyond light add-ons
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Hey a bunch of my add-ons have just disappeared like I don’t have them anymore. So now it’s making me buy them again and it sucks. Mainly when you have stasis but it won’t allow you to use it
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I have a question regarding my ability to play i have an account linked to an old playstaition account which can no longer be accessed but I have a new playstaition account and would like to keep my guardian and accounts for this new playstaition account. Is this possible if so how do I go about doing it
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I've been getting Nightingale frequently and all of the suggestions that bungie have offered on their website, doesn't work for me. All other games on my xbox and pc work properly. It's Destiny 2 I'm having issues.
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Someone has linked a Xbox account to my cross-platform account and I can't unlink it to add my own. Help please, I have a lot of season 1 and 2 destiny stuff and I can't use it any of it cause someone else has linked to my cross-platform
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You must be able to authenticate all accounts that are attached to your account. Bungie will NOT remove it for you. Once removed you will need to wait the 90 day lockout period.
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I can authenticate my Playstation and Xbox account but have no clue who the person is that linked their Xbox account to my Playstation account keeping me from linking my own Xbox account. I just need to figure out how to disconnect it from my cross-platform. The disconnect button is grayed out and won't let me click it.
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I play Destiny the taken king on Xbox 360 and I am on the quest for the sleeper stimulant for the vanguard strike and I am unable to do it due to Xbox live gold and Xbox 360 I believe cannot get it anymore so I cannot finish the quest to get it.
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Sorry man. Bungie will not just give you the weapon.
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I'm looking to change to MNK on my xbox was wondering if I was allowed to do this and play destiny2, due to surgery on my hands of years of being a builder just need to clarify what's allowed and not allowed cant afford a gaming pc
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Edited by TuxyDoh: 5/10/2022 1:25:45 PMHello there[url=https://tenor.com/bwEBR.gif],[/url] Unfortunately at this time mouse and keyboard are only supported by Destiny 2 for chat on consoles, not game play.
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Hey, I was wondering if there was a way to request to get my name changed. I recently changed my Bungie name. I added some special characters to my name and at the time didn’t realize it was going to be quite troublesome for people to add me, or message me due to the special characters. Just wanted to know if there was a possibility to get it changed or get the special characters removed from it?
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Bungie allowed one name change. You are stuck with this name until bungie allows more.
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Hello. So I got the light level boost and was cheated out of 5 light level. I really would like that 5 light level. How do I get what I paid for? Please and thank you.
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Hi I recently bought a PS5 I was on Xbox one.. I cross saved from Xbox one to PS5 .. but I get a message saying my main account can't be unlinked for 88 days.. I can't find nor play with the character I put money into I also can't find that character as well
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So I got my exotic cypher from Xur but it’s no where in my inventory and this is the 2nd time this has happened now what do I do
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I need help, someone form Russia hacked my account change password and email. I need nungie to put my game on hold inc ase the hacker gets my acc banned
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Unfortunately this is not possible. You will need to work with your platform customer support for help recovering your account.
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Hi I need help, please…. Im trying to unlink my steam account from my Bungie account, but I need to authenticate the steam account first, but I cannot do that because I’ve lost all access to that Steam account, it’s very old. Please respond😭
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Unfortunately Bungie cannot assist; you will need to be able to authenticate your account. You can try reaching out to steam customer support for help recovering your steam account so you can then authenticate it.