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7/31/2017 4:27:24 PM
2957
Bungie does not have a customer service email or phone. If you have questions regarding in game issues, technical troubleshooting, or anything else, please feel free to ask.
English
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Hello! I just purchased the Legacy Collection for the Microsoft Store (PC) version of D2 and I don't have the three Forsaken Cyphers that were said to be included in the Forsaken pack. I read online that I needed to go to the lost exotic statue thing in the tower to get them but nothing ever showed up? I've tried uninstalling and re-installing and verifying game files as best I can. Please help. That was really the only reason I wanted the pack and I'm feeling a little screwed. :/ Thanks
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Please help me. I've played with the same wifi for 3 years. I got new equipment because since the latest update I CANOT have a stable connection. Error codes Bee, and Anteater. I'm still seeing the problem with new equipment. I understand wired in is preferred, but what really has changed that I can't reliably play?
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Hi there! Changes to equipment can lead to potential connection issues. I would recommend reviewing your network configuration to ensure that your connection is as strong as possible. If your ISP issued you new equipment, you will need to contact them for further assistance in optimizing your configuration. Please note that, as you mentioned, wired is preferred as it is eliminates the potential for any connection issues on Wi-Fi that are related to interference.
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But it was doing it since Tuesday this past week. Just got my new equipment last night.
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So basically, I forgot to put the capital S in my username when using my name change. I wanted it to be Searwolf but now it’s just searwolf and it’s very much bothering me. Appreciate it if you maybe work you magic. Please and thank you :)
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Unfortunately the name change was a one time thing and it cannot be altered.
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So basically I forgot to put the capital S in my username when I went to use my one time name change and I was wondering if you could change from searwolf to Searwolf Please and thank you :)
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Please help, For the past few months I have been trying to figure out what is wrong with my game, it says I’m playing trial mode on Xbox one, and I have bought expansions and the base game. I try to open the tower, strikes or crucible and it says requires base game! I can only do dares of eternity and gambit. I also purchased the beyond light expansion, and it says I don’t have it when I go to play the campaign. I don’t even know if buying these expansions will help, or if even buying the witch queen expansion will help. Sorry about all that long writing, but please email me back and tell me what I can do, I just want to play the game.
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Hello there[url=https://tenor.com/bwEBR.gif],[/url] Try uninstalling the game, then choose the game from the Xbox marketplace directly. This should install the free to all players base game and fix the issue.
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On my Ps5 I have both the ps4 and Ps5 versions. On the ps4 version I have all my DLCs but on my ps5 version I do not. How do I get them on my ps5 version?
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On the ps5 you will need to search for the ps5 version of the dlc. Once downloaded you can delete the ps4 version.
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I have a couple one can you please include previous dlc with 100 dollar anniversary bundle? Not everyone can afford 250 dollars just to play the game and not be at a disadvantage to others after investing 100 in it also I bought d2 when it was still a paid game at 60 dollars not to mention a paid for warming and curse of Osiris just for the stuff I bought to be vaulted you did a dungeon and whole bit on avarice but bungie does not seem to practice what it preaches one more thing jotuun is over powered for a energy weapon pls nerf
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you'll have to direct this to the platform stores. bungie is the developer not the retailer. retailers can set the price.
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This reply would be better suited for the feedback section.
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I accidently changed my name is there a way to revert it?
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Hello there[url=https://tenor.com/bwEBR.gif],[/url] Unfortunately at this time we are only able to change our names once, regardless of if it was intentional, a typo, act of siblings, pets, or other errors… one shot is all we have.
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I have gotten restricted from PvP because of network issues but it always shows I have a full bar next to my name to tell me how my connection is going .
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Hello there[url=https://media.giphy.com/media/KOVlHmbBA09XO/giphy.gif],[/url] The reasons that can cause a restriction can be found here: [url=https://www.bungie.net/en/Help/Article/11929#suspended]Why was I Restricted?[/url] Restrictions for [i]Connections[/i]: The 1st restriction is for 2 weeks Each additional will be 2 months If you believe the restriction was placed in error, feel free to submit an appeal on this [url=https://www.bungie.net/en/Support/Troubleshoot?oid=48629]Page[/url]. Please read all the info on the page before submitting the form at the bottom. [b]The form is for appeals only, they do not answer questions as to why or how long.[/b] [spoiler] Requests for additional information, such as the length of a restriction or reason for a ban, will be disregarded. Here are some suggestions that may help with connection issues: [spoiler] [quote]1. Use a wired connection rather than Wi-Fi 2. Quit any program or turn off other devices that are streaming 3. Clear your [url=https://www.bungie.net/en/Help/Article/12539]console cache[/url] or, if on PC, [url=https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335] verify the integrity of your game files[/url]. 4. Power cycle your internet router 5. [url=https://www.bungie.net/en/Help/Troubleshoot?oid=13603]Improve your latency and packet loss[/url] 6. Follow the [url=https://www.bungie.net/en/Support/Troubleshoot?oid=12915]Network Troubleshooting Guide[/url] for best optimizing your connection to Destiny. If issues persist, try the [url=http://www.bungie.net/en/Help/Troubleshoot?oid=13610]Advanced Steps Networking Guide[/url] for possible router solutions, such as enabling UPnP or changing your NAT type. 7. Enable IPV6 on your router to see if that helps[/quote] [/spoiler]
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I’ve recently re-installed destiny 2 and when I brought it it came with 2 DLCs which are now no longer a think does this mean for the players who wasted there money on them can get the new ones for free?
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No one got the new dlcs for free for the old dlc been vaulted. You will need to purchase the dlcs like the rest of us have.
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Stockholm syndrome?
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I cannot verify my account for PvP… After i click verify it sends me to the Steam window and it doesnt login. HELP pls :)
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Hi i need help I sold my play 4 a while ago but have my account and I wanted to install destiny again but it says verify your account since I was last seen on that other console and says verify a credit card that doesn’t work anymore
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Hello there[url=https://tenor.com/bwEBR.gif],[/url] For account verification you would need to reach out to PlayStation support for assistance.
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I have all my data and everything thing but I can’t vefify cause I don’t have that credit card anymore pls help don’t wanna lose my account
