JavaScript is required to use Bungie.net

Service Alert
Destiny 2 will be temporarily offline today for scheduled maintenance. Please stay tuned to @BungieHelp for updates.

Forums

7/31/2017 4:27:24 PM
2925
Bungie does not have a customer service email or phone. If you have questions regarding in game issues, technical troubleshooting, or anything else, please feel free to ask.
English

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Sure does. This is the third iteration of a PvP specific lockout ban, wherein I do not actually experience network drops consistently (now, I have to be honest, I do experience network drops when NOT hardwired intermittently, approximately 1-3 times per week, which could either be cache clear, game file integrity, actual hardware of the router in use, etc.) However, when hardwired, I do not experience network drops at all, and still have had account restrictions regardless. I have zero idea of what the actual mitigating factors are, nor what Bungie is using as qualifying data to define a "violation", because the home network violation count parameters (how many times we at Bungie are going to allow network drops before we restrict) are incredibly ill-defined, or not defined at all. Really unsure of what to do, because all I truly want is to not have this occur again and to remain in good standing.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Sounds like you have internet issues and have been restricted twice before. That means people in pvp have had issues playing against you and reported you and Bungie agreed that you do infact have internet issues. To resolve it could be as simple as a new router/modem. Or as extensive as getting new lines from outside in.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • I have a problem with my display name. The one I have is my son's, which showed up when I tried to crossave his steam account with my Xbox account. I was trying to access my account from his steam, but somehow it screwed everything up. I'm wondering if I'll be able to get my display name back.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • 1
    TuxyDoh
    TuxyDoh

    Did you hear that? - old

    hello there, Bungie is targeting the launch of the name change function somewhere around Witch Queen's launch. [quote]We are investigating a way for players to change their Bungie Name in a future update and are currently targeting a date close to The Witch Queen’s launch date. [/quote]https://www.bungie.net/en/Explore/Detail/News/50975

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Hello, i bought a legendary edition Destiny „one“ Disc but i cant get the dlc‘s because the code inside were surrenderd on 09/15/2016 is there a way to get a New code i want to Play this game full and i dont want to buy a new code online. Im playing on ps3. Thanks for answering. ^^

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Any codes for Destiny one have now expired. The only way to get bundles and dlcs is to purchase the Destiny- The Collection from your console marketplace.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • 1
    TuxyDoh
    TuxyDoh

    Did you hear that? - old

    Hello there, All retail codes for the original Destiny expansions have expired. Bungie does not issue or replace expired codes. At this time your best bet is to return the game to the retailer as defective and buy the collection directly from the console marketplace.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Hi bungee sorry to be a bother but I am a little upset because I am on the 6th step to darkness in the light to obtain the malfeasance and I completed defeating the opposing 25 guardians beforehand and today recently I have defeated four opposing guardians three different times (the first game we lost so I thought it was because of that but we won the second time and I still haven't gotten the malfeasance and I tried again for a third time and still didn't get it

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • I've had to re-download this game 5 times in the last week, error code beagle, any ideas on how to stop it?

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Hi, I created a steam account and linked it to my main account, which resulted in it completely taking over my main account (de-linked the companion app, erased my Bungie friends, erased all of my purchased emblems, while still maintaining all of my game progress and currencies such as silver). How exactly do I get everything back to normal?

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Hi, I bought the phoenix fall ornament with bright dust but it won't let me apply the ornament to my character. Do you know how to fix this?

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • They went from making a great game back in 2000s to making the worst game in 2022 doesn’t make any sense we waited this long for what for another version of call of duty & destiny

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Edited by Kell of Kellogs: 1/28/2022 6:16:07 PM
    [quote]Can you explain why they dropped the ball on the new halo why is it so trash?[/quote] Bungie does not make Halo

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Hey I have a question I accidentally unlinked my cross save and was wondering if there's anyway to bypass the 90 days because I didn't meant to do it

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Unfortunately this is not possible. https://www.bungie.net/7/en/CrossSave

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Can you explain why they dropped the ball on the new halo why is it so trash?

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Destiny 2 got corrupted out of nowhere. What the hell? It was acting fine and then the -blam!- game breaks, and it asked me to reinstall it when i had it IN the game, then when i did it asked for a full reset This has been going on for an hour, and it came out of nowhere It told me it couldn't read my file, and that it was corrupted and -blam!- crashed the game. Please, please help me.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Edited by Ronkey_Song: 1/27/2022 6:14:59 PM
    Who would we ask? My clan is coming up on the 1 yr mark of being founded, I was hoping to get in contact with someone because we are doing some events to commemorate it and I was hoping to get my hands on something like emblem or shader codes for the winners of our events.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • This is not possible. Clan management such as that is up to the clan.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Understood, thank you anyways 😁

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Can anyone from Bungie please address the missing Prime Gaming loot issue? There's a whole thread about it and it's been two months, still no fix or answer. Contacted Amazon and they said the devs are responsible for giving out the items and there's nothing Amazon can do. Am tired of losing loot items even though I've tried everyhing (linking/ unlinking accounts, logging in and out of game, etc.)

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • I have the best WiFi I can get and keep getting kicked out of matches and now I’m suspended when the problem is on your guys end dacoldes007

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Mu stasis memory fragments had dispeared from my Vault hey everyone, I am currently unable to get more stasis fragments bounties from the exo stranger. And I need 7 more to finish unlocking them. It had been a few months now since exo stranger had stopped giving the bounties. (fyi l had already completed what bounties I had 2 months ago). I was building up my pile of fragments in my vault but it had disappeared what do you recommend for me to do? How do I fix this? I have already checked the abandoned quest at the tower but got no results

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Why the hell am I getting banned for lagging when I get 50 or lower ping on games like Fortnite? Tell me how that is an "internet issue" Especially when my game ran fine before Beyond Light came out? How can 90% of content be sunset and it cause MORE LAG? It can't be the wifi because it has never done that with any other game. So explain why the servers are useless and I get banned for it?

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Edited by Kell of Kellogs: 1/21/2022 3:46:15 PM
    You may want to work through the detailed network troubleshooting guide here. https://help.bungie.net/hc/en-us/articles/360049496531-Network-Troubleshooting-Guide Please note that it is not recommended to use wifi due to unstableness.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

You are not allowed to view this content.
;
preload icon
preload icon
preload icon