{{
`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
{{getUserClans()}}
7/31/2017 4:27:24 PM
2962
Bungie does not have a customer service email or phone. If you have questions regarding in game issues, technical troubleshooting, or anything else, please feel free to ask.
English
-
Hi Bungie. Your website won't let me change my name. It advised we can only change our name once, however I have never changed my name with Bungie. Can you assist with this please as it is quite frustrating. I wish to have my destiny name match my gamertag or at least anything other than 'Guardian'
-
Can you help me with a problem I can't undo my cross save I can't authenticate one of my accounts please help
-
please help my sms wont verify because the site wont send a code to any phone number i put in
-
I have a issue no matter what I do in the settings I can’t hear or talk to anyone in game I have checked every setting on the Xbox and on destiny and nothing is working
-
I was testing the name change on my account and did not realize that I only had 1 chance to change it. I put in a test name and now am stuck with it. Can someone please help me?
-
no one can help. you will be stuck with this name until bungie gives us another one or you are guardian'd.
-
That sucks super hard. So glad I tried something new out :/
-
Hello i wanted to cross save my playstation account to my xbox account but i did the exact opposite and now all my stuff are gone when i deactivate the cross save i get a 90 day suspension i can't deactivate is there any way i can get my account back ? Asap i don't wanna miss the season
-
Unfortunately there is no way to bypass the 90 wait period. The only way to switch active accounts is to deactivate, wait 90 days, Reactivate.
-
I redeemed a transmat effect code and it says success I’ve unlocked it but it is not at the cryptarch when I load into the game. How do I resolve this?
-
I did the first quest of Savathun campaign but it didnt give me the possibility to talk to Ikora and give me the Relic quest to unlock the weapons deepsights ... then i tried again and at the end of the mission it goes back to the space. If i go to my quests i dont have it so the crafting is locked. Is there anything i can do ?
-
Hey. Ive got permenatly banned after i did cross save from Playstation to PC. Is there anything i can do about it?
-
You can find an appeal form here. Please note that there are no guarantees of an overturn or a response to the email. https://help.bungie.net/hc/en-us/articles/360049024492-Contact-Form-Appeal-Ban-or-Restriction
-
someone entered my account and deleted everything i had on it. Hi!, well today i suffered an account stealed (my steam and bungie account) so i appealed to get it back, i got it back but when i logged in the guy that robbed it deleted everything on it, characters, weapons, everything, i wouldn't think so but, is there a way to get that stuff back? like a rollback at some point of the stuff or something like that? i will wait for your kind response and thank you. i have proof of the stuff being on the account and later on it is all deleted, if theres a way to do it please let me now, thanks ;(
-
[quote] is there a way to get that stuff back? like a rollback at some point of the stuff or something like that?[/quote] Bungie wont restore items for you. [quote]Whether due to accidental deletion or unauthorized account access, Bungie does not recover manually deleted characters or items, and does not replace in-game items that are lost or dismantled. Bungie does not provide the following services: Restoration of deleted characters Recovery of dismantled, scrapped, deleted, or otherwise discarded items[/quote] https://help.bungie.net/hc/en-us/articles/360048717732-Deleted-Item-and-Character-Policy
-
Hey , this is my 1st time complaining about anything in destiny 2 I love it but only problem I have is that I pre-order season of the witch final shap but for some reason I downloaded content 123 but after I download them I have to do it all over again but everywhere states that I bought the pre-order
-
Ok… then I still need to know why I can’t change my name
-
I need help with my Bungie account and I don’t know who to talk to. I’m trying to set up crosssave on my Destiny 2 account but it is saved to a PS5 account I no longer have access to. How do I unlink that account to link my new one?
-
Please i can not register my mobile im not receiving the OTP i live in UAE.
-
I'm not sure if this is the place to ask this, but I'll give it a shot anyway. I've gone through and collected all 40 eggs with Wish Ender, but it still says I'm missing one. I checked on Braytech, and it says it's the first one in the raid. But we did the raid yesterday, and I triple checked that egg. I definitely got it. I even put in the egg wish a second time, just to make sure. I found out afterwards that collecting the eggs on multiple characters is known to mess it up, and I'm pretty sure I've gotten a few on my hunter (I usually play warlock). Is there any hope for me? Or am I just out of luck on this one? I really wanted to get the title, but I'm also having trouble with the ascendant challenges. I swear I've done them all at least 5 times each, and apparently I'm still missing one. These are the last two things I need for the title, and I'm not really sure what to do at this point.
-
I was wondering if I could make one small change to my name by capitalizing one word in it that I messed up. Is this possible at all?
-
I purchased Lightfall + Annual Pass bundle and still can't gain access to the season pass rewards. I spent alot of money to get these rewards. It's telling me I have to spend 1200 silver to unlock it even though I bought the pass bundle. Please help!!
-
Hi so I downloaded the new solstice update and it deleted all of my characters, is there something you can do to restore them? Because I feel this isn’t right.
-
Hi, I changed my bungie name with the one bungie name change given but I regret it and I was wondering if there is any way I could change the name back to my original name. This said original name was "The Stormz Doge."
-
Hi I was recently in a nightfall and got all the way to the boss fight with my fiance and some random player we matchmade with. I know this is probably really dumb to ask at all but is there any better way to make sure a member of the community is banned besides reporting them? They barraded us with stuff in the chat and I screenshotted them almost all of it and he even called my wife a -blam!- and was claiming I was carrying her through while she was doing just as good as I was. He also admitted multiple times in the chat that he was trolling the whole time because I called him out for sitting AFK the whole game after he accused my fiance of that exact thing I have his Bungie profile screenshotted, the chat screenshotted with his name included, I just know that reporting people doesn't really ever get anything done unless it's mass report. I just don't feel like this should be acceptable
