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7/31/2017 4:27:24 PM
2957
Bungie does not have a customer service email or phone. If you have questions regarding in game issues, technical troubleshooting, or anything else, please feel free to ask.
English
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Hai I recently claimed my prime gaming bundle like I have the past 23 times but this time it never showed up in game, I contacted Amazon support and they told me to contact bungie, they also confirmed that I have it claimed on Amazon so it’s at bungies fault what can you do?
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Is there anyway to refund silver. I tried to buy $10 worth but it kept saying “oops, something went wrong.” I tried a couple times bc of this and by the time I was finished… i had racked 6800 silver spending $60.
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Bungie does not issue silver refunds. You can find more information here. https://help.bungie.net/hc/en-us/articles/360049497091-Destiny-Silver-Purchases-Guide
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I have a major issue with destiny 2 right now so I downloaded the beyond light awhile back but now it wants me to repurchase it I un installed thinking I'd be able to reinstall stall and it would correct the issue however I can't I must repurchase I want this corrected or you never receive another dime from me or my friends
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I can't turn in xenology to Xur. It says I have a cypher in my inventory but I don't. I just bought an exotic with it yesterday.. help?
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Do you have one in your vault?
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Hi, I have a question? I had all of the season for destiny and now that I got the witch queen, it saids that I don't have the FORSAKEN,BEYOND LIGHT AND SHADOWKEEP. IDK WHATS GOING ON. DO YOU HAVE AN IDEA OF THIS PROBLEM.
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Hello there[url=https://media.giphy.com/media/KOVlHmbBA09XO/giphy.gif],[/url] I would recommend trying to [url=https://help.bungie.net/hc/en-us/articles/360049196071-Accessing-and-Restoring-Licenses-to-Destiny-Content]restoring your licenses[/url] first. Unfortunately, if that doesn't work, Bungie has no control over the licenses, so you will have to work with the store's support team to have them verify your purchase and restore any licenses as needed. [url=https://support.xbox.com/en-US/?xr=footnav]Xbox Support[/url]
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I recently activated cross save, realized after that i had loss all of my progress of 2 years, then deleted cross save. Do i get my old account with all my progress on it after I wait out the absurd 90 day wait period?
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Once cross save is disabled you will have immediate access to all of your accounts on their respective platforms.
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He I’m on 39/40 egg is there a way to find out where the egg is Iv been searching for a year now for the 40th egg please help
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Go to http://www.d2checklist.com and enter your platform ID. Once it pulls up your information click on Checklist then expand Corrupted Eggs, find the one without the checkbox completed. There should be a link to a map and Youtube video of the egg you're missing.
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Thank you soo much how long until Ouroborea Ascendant challenge XD
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I hope this isn't real. You can't 'email,message or speak to anyone'. You pop up and help with nothing. Bungie you need to reconnect with your playerbase. You used to be the gamers go to.....what happened
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I want my name back. I stopped playing for awhile and I'm back. I've had the same name since I began playing in 2014. I want my name back or all my money back I've spent on this game. I shouldn't have to write to you to get my name back. Fix this or refund my money and it's alot of money
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Players will be able to change their names later this Winter when Bungie releases that function to the website. If you wish a refund you will need to speak to the retailer you purchased the game content from.
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THIS IS TOTALLY BS IVE BEEN PLAYING SINCE 2014 WHGY DIDNT MY NAME STAY. THIS IUS UNACCEPTABLE BEHAVIOR ON YOUR TEAMS PART. THIS SHOUILD HAVE BEEN ADDRESSED AND FIXED LONG BEFORE NOW. FIX THIS ISSUE WITH NAMES. THERE IS ZERO REASONS MY NAME SHOULD HAVE EVER BEEN CHANGED. Let alone taking over 6 months to a year to let me be able to change my name. fix the issue with names now it literally takes your team a keystroke to do so consider this isnt a new issue and you have fixed it before. im not whilling to wait until the end of winter. i purchased everything from bungie. Fix this it's crap you did this in the first place. there is zero reasons for this unless your going to try and charge us to get our name back.
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I bought destiny new light for the Xbox one and just upgraded to a series s. Do I need to buy a new copy of destiny new light?
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No. Destiny 2 content on PS4 or XBox One are upgraded to the PS5/XBox Series S/X for free. On XBox Series S/X when you go to the install the game for the first time it will install the Series S/X version automatically. On Playstation users will have to manually tell the Store to download and install the PS5 version.
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question: my beyond light DLC went missing, need to know what’s wrong? it asked me to pay a download again.
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Which platform?
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xbox…
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Go to microsoft.com and log into your account. Find your purchase of Beyond Light and verify the purchase status shows as Completed. If the status shows anything other than Completed, or if your purchase doesn't show up at all in your purchase history then you will need to contact Microsoft support for further assistance.
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I missed the sale by one day on the dlcs is there a way I can still get them??
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Sure, you can still purchase the DLC's. If you're asking if you can still purchase them for the sale price after the sale ended, you'd need to ask your retailer.
