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7/31/2017 4:27:24 PM
2957
Bungie does not have a customer service email or phone. If you have questions regarding in game issues, technical troubleshooting, or anything else, please feel free to ask.
English
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My account got restricted from pvp they said it was due to an inconsistent internet connection I was never notified if it was permanent or what the issue is my internet is fine its a 5 year old account I'd hate to be locked out of my favorite part of the game
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Edited by Afr Geo Blaze: 11/9/2021 7:24:48 PMThat's why I'm stating that it didn't pop from the start. How could I've been able to unlock something that didn't poped ? Issues are investigated, right ? Or is there another place I should report that issue ?
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Error code cat but I have the last update and there is no update inside the game either I reinstall the game plus also restore licenses it still haves the same error code cat what else should I do
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I didn't take a picture, but I was just informed that my account is about to be restricted from matchmaking for having connectivity issues. I only have issues when I play destiny but I haven't been disconnected. It just says contacting destiny servers. Last week, i was playing trials with a buddy, on our 5th win, but the game didn't end. So we just sat there for like 10 min. Then we tried to wipe. Mind you one of the enemy team had been sitting there the whole time. I got kicked for inactivity, then my buddy. We then get penalized and have A flawed trials passage. I get 840mpbs down and have a weird connection. No packet loss, and I don't have issues with literally any other game, just destiny. I know it isn't me. Any idea on how to resolve this?
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If you’re receiving a warning for unstable internet, you may want to take a look through the network troubleshooting guide found here. https://help.bungie.net/hc/en-us/articles/360049496531-Network-Troubleshooting-Guide
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Need help with a problem with creating a clan , left a inactive clan that had invited me and was trying it make my own Ive been a destiny pluer for forever but it won’t allow me to make a clan saying you are banned ? I have no ban on my account tho only prompting when trying to create my own clan , please help.
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hi there! i’ve been trying to verify my SMS and ive sent multiple codes to my phone number and when i go to verify the code, it does not work. is there something i need to do in game, or is there something about my account that i don’t know?
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Hi there! What is the message you are receiving?
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I bought a copy of Destiny 1 with all the expansions a few months ago brand new and only recently have found the time to install and start playing it. When it came time to get to the expansion content I went to enter the coded for the DLC's only to find that they expired almost 3 years ago. Firstly why are game stores selling games with expired codes. Secondly, why are you guys so hard to get a hold of, and lastly, can I get a replacement code?
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Firstly, you'll need to ask the store itself why they chose to continue selling a game with expired codes as new. Stores purchase their stock from the production companies; after that point, the store resells that stock. The store owns all of the copies that it was welling, including the one it sold to you. Secondly, Bungie isn't hard to get hold of, the forums here are a great place for support, and much faster to give a response than a ticket system would be, considering how clogged a ticket system would be with random and mostly unnecessary issues, many of which already have answers. Lastly, unfortunately, no, neither Bungie, Activision, Sony, nor Xbox will replace your expired code. You'll need to purchase the licenses of the relevant DLC from the platform's digital store. There are no other physical copies of Destiny 1 with working codes, and there are no more valid codes to give.
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When ever I alt tab to go to discord it will not let me enter back into destiny. Even when I alt tab again. I usually end up having to close the app and restarting it. Does anyone know a solution?
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I'm getting a error on the game saying "u must have access to online multiplayer gameplay in order to play destiny 2" and in caps parental controls
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wont let me do past challenges even though i got the most expensive pack in December v2020 i am maonly worried about getting the dead mans tale commander zevalar wont let accept this challenge to get the dead mans tale
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I was banned for 2 months for trying to enjoy the crucible. It would be a pleasure if you could help me😪
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Was it exactly two months?
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I purchased silver and it charged me 5x the amount I ordered.
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You’ll have to contact the customer service for the platform store you purchased through.
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I have completed the harbinger triumph in the shattered realm, but it isn’t showing as completed. Yet my screen constantly flashes that I have a triumph to collect. Can you fix this please?
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Hi there! According to the game API, you have not claimed the data cache related to this triumph. If this is not the case, can you please provide a screenshot of where the data cache was as well as a screenshot of your triumph? Please upload all screenshots to a public source, such as IMGUR. Thanks!
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Hello I am doing augmented obsession for splinter title. I bought the transmitter you need to get the scanner augment to shoot the flying bots, it shows as having got it this week never showed up in inventory. I've been having even more issues with game performance lately is there any way to fix the transmitter issue.?
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Edited by DarkRoseTowr: 10/27/2021 6:03:22 AMI lost all content regarding the beyond light expansion that I had been using for months. I lost the stasis class I had been using as my main after making a post in the forum that I still haven't had help with. What gives??? I already finished the main questline and everything but have no access to any of it now.
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Edited by ShiningBrave10: 11/2/2021 1:17:39 AM
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So I just finished Festival of the Lost and collecting the mask but it doesnt recognize my progress in game and I cant buy Headless Horsepower mount right now, what can I do to fix this? Nothing I assume and my character is broken and I cant buy this seasonal mount that I collected these items for just to get it? :(
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Edited by VARTAN666: 10/26/2021 12:24:37 AMWhy did my PSN - “Vartan666” now go to guardian2306? Other people have 666 in their ID’s and they didn’t get changed. I’m a day one Destiny player and this is beyond dumb. I’m a random now, after years of playing, for no other reason than your own policy inconsistency?
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So I purchased beyond light and it will not let me play campaign
