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7/31/2017 4:27:24 PM
2957
Bungie does not have a customer service email or phone. If you have questions regarding in game issues, technical troubleshooting, or anything else, please feel free to ask.
English
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Hi, I was playing Trials with my friends and after a match I got a 2 week restriction to anything pvp. It said it was due to an unstable internet connection. I have not had any trouble connecting to the Destiny 2 servers all day today. Also not to mention that this is a first time offense, so 2 weeks seems a bit extreme for a first time offense. Is there any way I can get this restriction lifted or even reduced.
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I would love to ask some questions as I have many I have uninstalled and reinstalled destiny two as well as contacted Xbox customer support and gamers all across the -blam!- YouTube. Not one person has been able to tell me how I can turn off cross platform on Xbox. I have pictures and videos of how I can go and join them in parties but whenever I go to my settings I do not have an option of cross play I have been online to steam and have dealt with it on the computer side as well not one person has been able to give me an answer. Send help as I am tired of playing with PC cheaters who admit it
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Edited by Kell of Kellogs: 10/24/2021 7:18:36 PMPlease note that you will not be matched with PC players unless you are opting in to a fireteam with other PC players. https://help.bungie.net/hc/en-us/articles/4403006598164-Destiny-2-Cross-Play-Guide [quote] Players on PlayStation and Xbox consoles will have the ability to opt-out of Cross Platform play. •PlayStation: Players will have the option to opt-out of Cross Play from the in-game settings menu. •Xbox: Players can disable Cross Play by adjusting the settings of their Xbox console: •Navigate to Settings > General •Online Safety & Family •Privacy & Online Safety •Xbox Privacy •View Details and Customize •Communication and Multiplayer •Set "You can join cross-network play" to "Block"[/quote]
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Hi there, a friend of mine has been banned for 2 months due to ‘connection’ when he has no problems whatsoever and a family member on the same internet hasn’t been banned and he cannot appeal his ban.
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I bought all expansion on my steam account and have been playing them on my Xbox but I log in today and I can't play any of the content. Cross save is enabled.
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Hi there DLC is licensed by the platform, not by Bungie. When you purchase a DLC, you are purchasing the license to use that DLC on that platform. This is how DLC has worked for years. Cross Save does not grant entitlements to DLC or transfer licenses for DLC to other platforms. If you wish to access the DLC on other platforms, you will need to purchase it on that platform. [url]https://www.bungie.net/7/en/CrossSave[/url] [quote]Do my previous game purchases transfer across platforms? Destiny 2 expansions (ex: Forsaken, Shadowkeep) do not transfer between platforms with Cross Save. Destiny 2 Season Passes! (ex: Season of the Undying) do move between platforms on the characters they were redeemed on[/quote] XBOX Game Pass offers the DLC. However, if you no longer have access to it, it could be that your game pass subscription has expired or some other issue has occurred. If you lost your game pass, you may need to contact XBOX Support for more assistance.
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I just used the destiny app to switch my sunshot to another character and equip it and it just disappeared no longer have it. 🤦♂️
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The app cannot delete items. They typically end up in your vault or other characters inventories’ inadvertently.
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Why tf am I banned for such a dumb reason and for 2 freaking weeks Like what the hell am I gonna play PVE? No I wanna play trials with my friends youll are dumb get your -blam!- together
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Bro same thing to me but i got 2 months
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Will Bungie I played Destiny 2 and I made a microtransaction now the computer says I have the item but I looked on my screen and I have no item how can I get my item or get my money back
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What item did you purchase and where are you seeing this?
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Hello, my game is stuck on "singing in" and afterwards shows me " cannot contact destiny 2 server". its been over 3 months now, how can i fix it, or at least play
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Hello bungie support. I accidentally removed an ascend shard. I thought it would at least get a few enhancement prisms. Is it possible I can get this item back. My screen name is LordAinz711#7673. Thanks any help would be appreciated.
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Unfortunately deleted items cannot be restored.
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Hi, I successfully claimed my twitch prime loot for Destiny 2 on Prime Gaming Site, But when i go ingame to visit Amanda Holiday, My items were supposed to be there...but i got nothing :(
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I accidentally added the wrong steam account to cross-save from my Playstation account and I had to unauthorize it to add the correct one but I have to wait 78 days to try again with my Playstation account. Is there any way I could please remove the wait time?
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Unfortunately, for security reasons this is not possible. You can find more information here. https://help.bungie.net/hc/en-us/articles/360049498031-Destiny-2-Cross-Save-Guide
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I’m having trouble trying to get in fireteams with my clan. It says my whole friends list and clan are blocked and I never blocked anyone. I’m kinda getting irritated. I’ve checked my cross play settings and they’re all in standards and compliance. Everything is set to “allow” and “everybody” in my Xbox settings for cross play. To be frank this is what makes me not want to support bungie anymore because there is no actual guidance on bugs like this and no one to speak to from bungie to help fix these kinds of issues. I’ve been loyal since OG Halo and Destiny 1 but coming into issues like this in Destiny 2 are getting frustrating. How do you expect people to keep playing if they can’t play with their friends they’ve been playing with since the Halo: Reach, that and I’ve spent so much money on this game and Ingame content that it’s become even more frustrating. Contact me to help fix this problem please.
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I’ve played since before u even released destiny. I put a lot of time into this game. I tried to come back only to find.. the armour I spent many many many hours and hours playing to get and then more hours to upgrade. So many hours sinker into this gear an now I can upgrade it passsed a lower cap. .. HOURS AND HOURS AND DAYS. . THIS WAS MY go to GAME. .. fuk you. Fuk you all
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My Bungie username is literally my full name. Like, how am I stuck with this? Why hasn't an update dropped allowing players to change their name?
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Mind you, I understand allowing name changes isn't an easy thing to do, but I'd like a little bit of anonymity or basic privacy.
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I bought the 100 usd expansion pack for the witch queen and the 30th anniversary thing and it says on my expansions that I don’t have either of those and I want to know why
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I can't access the Legacy: Shadowkeep - Beyond mission in Destiny 2. I have the dreambane armor, but the access point for the mission isn't showing up. I play on PS4, and the icon for the square button isn't popping up.
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How do I delete a keybind it not in the game and no I can’t melee properly
