Bungie does not have a customer service email or phone. If you have questions regarding in game issues, technical troubleshooting, or anything else, please feel free to ask.
English
-
Hello! I was wondering if I could get an autgorization to translate lorebooks from the game and publish them? Thanks!
-
Please refer to Bungie’s Terms of Use. https://www.bungie.net/en/Bungie/Terms
-
Hello i am trying to unlock tge xenophage and the puzzle at the ned of the lost sectors are glitched, It changes the first time then procceds to not change after this, i tried for 1hr 30 multiple lost sectors. I even spent 2hrs 30 completing the shadow keep dlc, nothing has helped. They were changing with the fallen guiltine whirlwind but not a solution that worked
-
I keep getting the error code weasel. I only use one platform. Why am I banned? How come actual company support staff aren’t assisting paying customers?
-
My clan and I just got booted on the final encounter of divinity run, now we have to start over...extremely frustrating to dedicate a night to this and have the servers drop
-
Hello there. My destiny takes and 30 mins to connect. How do I fix this?
-
My solstice legs were in my inventory I was almost done completing the challenges for it and it disappeared bungie y?
-
I didn't receive pinnacles for two different activities I did
-
Hello my account got banned from all pvpv activities because of a unstable connection and was told to fix or improve my internet connection but that is something out of my control. We live out of the nearest city so we cannot get a better wifi service. So i am hoping to have my ban lifted until i am able to get a ethernet cable for i feel that two weeks is a little harsh for something out of my control
-
They ban you for not having a good Wi-Fi connection? How lame is that for paying customers? Did you get the error “weasel” too?
-
I would get a error bee every now and again but never in a pvp match. I have bought a ethernet cable to try to improve my connection and it has helped but i am still banned for 2 weeks so i am going to miss iron banner with my clan
-
I have the beyond light deluxe edition and when I talk to crow to get access to season of the hunt for the hawk moon exotic it says I need to buy the deluxe edition but when I go to the store it says I have the deluxe edition what should I do?
-
Edited by Bier: 2/19/2021 1:03:32 AMHello I just got a notification saying that I could be banned or restricted from player match made activities due to network connection. I do lag from time to time but that's because of my WiFi and my family can't afford better WiFi. I don't think its fair when there are other people cheating not getting banned and I might get banned for lagging because of my internet.
-
To whom it may concern, I'm asking if I could have my ban lifted as I have been having some problems with my Internet provider and I don't feel like it's very fair that I can't play for 2 months. Hopefully my Internet connection is sorted now and I will no longer have any problems. Many thanks.
-
The lost sector puzzles on the moon aren't reacting to my bullets, is there anyway this can be rectified?
-
How can i report minor bugs? Like visual bugs, objects not rendering properly and other stuff like this?
-
You can make a post in #help detailing what you’re encountering. You can include any images or video as well.
-
How do I get the hammer of proving back I discarded it
-
@Kellogs I bought the game off of steam a couple of hours ago and was progressing through the story just fine but now I am not able to load up a mission without my game crashing. I have tried restarting my pc, verifying game files, and uninstalling and reinstalling the game. Nothing has worked though. Do you have a solution to my problem?
-
Which mission is crashing for you?
-
I bought something on Destiny called a warlock ornament and I cant access it
-
Once you purchase an ornament it will go to your item inventory in a box you need to open. I believe it is in consumables.
-
I had switched over my Battle.net Destiny 2 characters and awhile after I finally got back on Destiny 2 and my characters where gone, is there any way to get them back?
-
What do I do about getting banned for "unstable internet connection" even though my internet isn't unstable?
-
[quote]Bungie does not have a customer service email or phone. If you have questions regarding in game issues, technical troubleshooting, or anything else, please feel free to ask.[/quote] I wanna kno why I am restto play any pvp for no reason and did absolutely nothing at all and I want answers from someone from bungie and I need to kno why and how long for something I didn't do