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7/31/2017 4:27:24 PM
2940
Bungie does not have a customer service email or phone. If you have questions regarding in game issues, technical troubleshooting, or anything else, please feel free to ask.
English
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Sir please help me i had nebula rose shader in my inventory but it won't pop up in my collections is there a way we could fix it? I'm absolutely sure it was in my inventory I used it on some weapons and armor.
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Edited by Starswirleb: 1/15/2021 5:31:16 AMI found out what went wrong, but I don't see an option for deleting the comment so I'm just gonna leave this here.
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Yeah alright - if you’re here to help. Why has destiny 2 suddenly taken all of my DLCs away? Help would very much be appreciated since destiny had taken a lot of my money, taken away the service they offer and not provided any clear measure on how to communicate any clear fix? Awful customer service if you ask me
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Are you receiving an error when you try to access specific DLC content?
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[quote]Are you receiving an error when you try to access specific DLC content?[/quote] Just suddenly won’t let me access any content. Says I don’t have any required DLC
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What specific content are you trying to access? If this was purchased using the same PSN ID you’re trying to play with, try restoring your licenses. https://www.bungie.net/en/Help/Article/12181
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[quote]What specific content are you trying to access? If this was purchased using the same PSN ID you’re trying to play with, try restoring your licenses. https://www.bungie.net/en/Help/Article/12181[/quote] Will do
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Ok so I wanted to do the red war campaign but I cannot find it at Amanda Holliday or my abandoned quests and I’m struggling without a decent exotic weapon and idea how to restart the red war campaign please?
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Hi there! The Red War campaign has been vaulted and is no longer available. For more information on the Destiny Content Vault, please review the below article. https://www.bungie.net/en/Help/Article/49167
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Hello, I got banned around 20 minutes ago for no reason at all after using Eyes of Tomorrow in Gambit, I think someone reported me, I've been banned for about 2 months and I'm trying to get the ban lifted.
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Please note that reports do not get you banned for no reason. You can review the Account Restrictions and Banning Policy here. https://www.bungie.net/en/Help/Article/11929 There is a contact form at the bottom if you’d like your ban reviewed. There are no guarantees that a ban or suspension will be overturned, nor that the email will be responded to.
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The #Help forums are not able to assist with appeals of restrictions or bans. However, there is a process in place for you to appeal your ban or restriction. [u]Please review the [b]Contact Form: Appeal Ban or Restriction article [/b][url=https://www.bungie.net/en/Help/Troubleshoot?oid=48629]found here.[/url][/u] Please note that, as mentioned in the article, there is no guarantee for a response, nor is there a guarantee that your ban or restriction will be overturned. [u]For more information on Bungie's policy regarding bans and restrictions, [url=https://www.bungie.net/en/Help/Article/11929]please review the policy here[/url].[/u]
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I got banned for no reason and I can’t play crucible or any other games with players.
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The #Help forums are not able to assist with appeals of restrictions or bans. However, there is a process in place for you to appeal your ban or restriction. [u]Please review the [b]Contact Form: Appeal Ban or Restriction article [/b][url=https://www.bungie.net/en/Help/Troubleshoot?oid=48629]found here.[/url][/u] Please note that, as mentioned in the article, there is no guarantee for a response, nor is there a guarantee that your ban or restriction will be overturned. [u]For more information on Bungie's policy regarding bans and restrictions, [url=https://www.bungie.net/en/Help/Article/11929]please review the policy here[/url].[/u]
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For some reason, I cannot login on my ps4. I get to the character select then it tells me I've lost connection. I don't play pvp and I'm not sure if someone is using my pc copy off my stolen laptop, but I haven't played in nearly a week and now I can't get in.
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I’m trying to use cross save but I can’t add my destiny 1 account because it added a destiny 2 account
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You cannot cross save with Destiny 1.
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I bought beyond light and it’s telling me to buy it again, I can’t even play it, not only that but it sent two different prices at me for the same thing, once was 63 dollars in game, next was 43 witch is what I bought (on the psn store) then after that in game it told me to “GET NOW” so I looked at the store and it says I got it yet still won’t let me play. I got the receipt and everything.
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I bought something and didn’t get me item
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I just recently purchased a physical copy of the Destiny collection and the psn code is expired, i bought the collection so i dont have to buy the dlc separate
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You’ll have to talk to your retailer. All physical Destiny codes will have expired by now. You can purchase the Destiny - The Collection from your console store which will include all DLC.
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When trying to cross save my account from Xbox to pc it tells me I have a 90 grace period. I would like to transfer my weapons and stuff sooner because I spent a lot of time collecting them
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Unfortunately it sounds like you have activated cross save once already and deactivated it. This starts a 90 day timer before you can reactivate it. There is no way to bypass this.
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After play all the dlc for destiny 2 for almost 2-3 months straight it now saying I have to pay for all dlc, I have been playing from the ultimate game pass and it it already paid for in full. what’s going on?
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If this content was purchased using the same Xbox live game account you’re paying on, try restoring your licenses. https://www.bungie.net/en/Help/Article/12181
