Bungie does not have a customer service email or phone. If you have questions regarding in game issues, technical troubleshooting, or anything else, please feel free to ask.
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I’m very angry the moment, why does my exotic cipher disappear when I turned it into xur? It’s not in my vault, not in my inventory on any character. I didn’t buy anything with it. I turned it into xur and it vanished. I also, and pretty upset bungie doesn’t have a place to talk to someone about this. I’ve tried resetting my game and that didn’t work. I don’t know what else todo.
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Did you already have a cipher in your inventory or vault before this?
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No I did not.
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How do i report a player for sabotaging a survival match? I have a video and his psn name as well.
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Bungie takes reports of suspected cheating very seriously. If you suspect someone is cheating, the best course of action is to use the in-game report tool and report the suspected player. Additionally, Bungie has also provided a report tool online which can be accessed with the following link: [url]https://www.bungie.net/en/Help/Troubleshoot?oid=13967#contact[/url] Please be sure to read through all of Bungie’s reporting guidelines before issuing a report.
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I got banned for 2 weeks for excessive reports in the cheating category can I please be unban i litterlt play on playstion idea how to cheat or hack. Please I need to do trials and help my friends and clan with the raid and help new lights.
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What do I do if I bought something and didn’t get it?
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Just wondering how to get the pain and gain quest for risk runner, I’ve uninstalled and reinstalled the shadow keep dlc and I’ve completed some of the missions for it but i was never given the quest by banshee?
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Do u have the beyond light dlc? If u do do the campaign mission I'm pretty sure u get it then if not sorry I don't know how.
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Hi, just finished a raid with an lfg group and the fireteam leader kicked a member as soon as we killed the boss and he missed out on his rewards, I have a clip and a screenshot of a text log as evidence but i dont know how to report the guy for this behavior and i dont want to get banned for sharing them here. What can i do
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I'm unable to get the very last ahamkara bone for my cursebreaker seal, its not spawning in while in the forfeit shrine ascendant challenge
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Thank you for reporting this. Bungie is currently investigating this issue.
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Hey, I got banned for lagging but it wasn’t intensional and theres nothing I can do about the lag, its not in my control so why I get banned?
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My weekly crucible, gambit and strikes and flashpoint are not showing up whatsoever. What’s is the problem?
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You need to reach 1200 light first.
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I am unable to dismantle armor. I can dismantle weapons but the last few days armor will not dismantle and in my character screen on destiny 2 the pop-up menu does not show at all for armor but it does for the weapons. Currently I have to put the armor in my vault but I cannot dismantle it from there either, I can only move it to and from my vault so my vault is filling up with armor that I can't dismantle I don't know if this is a bug for multiple users or if somehow my account is broken
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Do u have any other armour bin your inventory? Try buying some armour and see what happens.
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What’s up with this access restricted I can’t play any pvp because idk if I been reported or not I just got access restricted and i didn’t put all my money into this for nothing
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Hi if I have completed the solo prophecy dungeon, will this retroactively complete when you fix the triumph related to this so I can get the shell? Or will I have to solo it again?
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Hello, I have somehow lost all my characters and I was wondering if you could help me out by getting them back please and thank you.
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Looking at your XBox account, you show three characters having been deleted in-game. One had 228 hours of play time, one at 49 hours, and the third at 25 hours. Whether due to accidental deletion or unauthorized account access, Bungie does not recover manually deleted characters or items, and does not replace in-game items that are lost or dismantled. Bungie does not provide the following services: * Restoration of deleted characters * Recovery of dismantled, scrapped, deleted, or otherwise discarded items * Recovery of mistakenly Infused items * Recovery of items lost due a Character's Postmaster being full * Recovery of items lost due to Player Inventories being full * Restoration of access to items or content gained through game sharing * Refunding in-game currencies on accidental purchases * Refunding Silver or transferring Silver between accounts or Destiny releases * Transferring items or characters between platform accounts [url]https://www.bungie.net/en/Help/Article/12211[/url]
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Can you at least tell me how I could’ve lost them?
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Unfortunately that information is not available.
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Thanks for the info tho:)
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i recently moved to pc and my last ps4 account is gone how can i get it back i tried cross save but my data was rested and it showed me a new account with nothing