{{
`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
{{getUserClans()}}
7/31/2017 4:27:24 PM
2957
Bungie does not have a customer service email or phone. If you have questions regarding in game issues, technical troubleshooting, or anything else, please feel free to ask.
English
-
Hey there, It looks like you have chosen your Steam account as your primary cross save account rather than your PlayStation account. Please fill out the contact form in this article and Bungie will be able to switch it for you. https://www.bungie.net/en/Help/Troubleshoot?oid=48099 Please do not disable cross save in an attempt to change it or you will be locked out of cross save for 90 days.
-
Edited by Steel Assassin: 12/26/2020 4:14:49 PMHello I am here to contact you over a certain restriction that has happened over my account. I believe I was falsely accused and I would like to know how long I'll be restricted for or un restricted once you see this. Please note that yes I do have a horrible Internet connection but it isn't bad enough to the point where it should ban me. The email associated with my account is [redacted] and help me gain info for my restriction. [spoiler]Moderator edit: Removed personal info to protectprivacy.[/spoiler]
-
Bungie gives players an in-game banner when they are issuing a restriction that tells you for how long and a general idea of why (whether it was for suspicious behavior or poor network connectivity). This is the only notification you will get from Bungie and if you clicked through that banner there is no way to re-visit it. Players with poor connections will generally receive one warning with no restriction. If they continue to play with the same connection then they will receive a second warning that comes with a 2 week restriction. And after the 2 weeks is up if you continue to play on the same connection your next warning will come with a 2 month restriction. So if you've previously received a 2 week restriction then the current restriction is likely 2 months long. If this is the first actual restriction you recall receiving then odds are it is the 2 week restriction. Be aware, that if your restriction is due to poor Internet then I would strongly suggest you avoid playing Gambit and any Crucible game modes unless you address your Internet performance.
-
I order stuff off of bungie and never got it. It was a hoodie and some other stuff. If I don’t get my stuff want my money back
-
The Help forums cannot assist with order issues on the Bungie Store. They have their own separate customer support system. Please go to this page to request help with your order and/or refund. https://bungiestore.com/pages/customer-service
-
I had the shader nebula rose on my armor but it won't appear on my collection so basically I don't own it but obviously I have it
-
Having a shader on a piece of equipment doesn’t unlock it. You need to acquire it in your inventory to have it in your collections.
-
I acquired it during season 1 and 2 and when I came back I also had it in my inventory and used it but it still doesn't show in my collection. Is there a way somebody can put it there I can show proof if need be :(
-
Feel free to ask who?
-
So my account was temporarily restricted for connection and can not do any match making of the sort, I have troubling connection and was wondering if I could have my matchmaking back. I was not using any sory of connections to hurt anyone else.
-
The #Help forums are not able to assist with appeals of restrictions or bans. However, there is a process in place for you to appeal your ban or restriction. [u]Please review the [b]Contact Form: Appeal Ban or Restriction article [/b][url=https://www.bungie.net/en/Help/Troubleshoot?oid=48629]found here.[/url][/u] Please note that, as mentioned in the article, there is no guarantee for a response, nor is there a guarantee that your ban or restriction will be overturned. [u]For more information on Bungie's policy regarding bans and restrictions, [url=https://www.bungie.net/en/Help/Article/11929]please review the policy here[/url].[/u]
-
Edited by Presto3008: 12/22/2020 10:35:19 PM
-
In Beyond Light, I did the season campaign and I also have the season pass, but the exo stranger never gave me my “no time to explain” exotic pulse rifle. Is there anyway I can still get it this season or do I have to wait until it comes out for everyone?
-
I also need an answer. I have the exact same problem. Why bungie has no support phone number boggles themind. What the hell is wetting with you bungie? We the consumer have poured millions of dollars into your deep pockets. Yet we cannot even get simple freaking things taken care of! You have to do better or risk losing your core players. Or maybe you just don't care. This is totally unacceptable
-
I figured it it out, you don’t get the exotic if you bought the dlc and season pass separately
-
[quote]I figured it it out, you don’t get the exotic if you bought the dlc and season pass separately[/quote] Thank you! That sucks. Shame on bungie.
-
In season of the hunt it says that my season pass is active but it says my season pass is not active whenever I try to do a rathborne hunt. I purchased it through Xbox what should I do?
-
According to a warning message I just recieved .. my account will have restrictions placed on it over the fact your servers keep booting people ... from what I see in the forums .. I'm not the only one with that issue and it has been one that has plagued many of us since Destiny 1. I have contacted ISP .. we have checked the system and it isnt on our end
-
I bought the Digital deluxe edition of the game on my pc but after the pc merge I am not able to play any of the dlc
-
What do you mean by "PC merge"?
-
From battle net to steam
-
So you purchased the Deluxe edition on Steam, then performed the PC Move function? Did you by chance log into your Steam account after purchasing the Deluxe edition, but before performing PC Move?
-
I bought the digital deluxe edition on battlenet and didn’t have it when destiny switched to steam
-
D2 game progress and licenses tied to Battle.net accounts had to be moved to Steam by players linking a Steam account to their profile and performing the PC Move function. This service was available to players from mid September 2019 through December 1, 2020. After 1700 UTC on December 1, 2020 that service is no longer provided and thus if you neglected to migrate your Battle.net information over to Steam there is unfortunately no way to do so now.
-
I wasn’t able to do the move as I literally had no idea that it was happing. So what ur saying is that I basically wasted $180 and that counts for nothing in the game now
